Privacy Policy

Your privacy matters to us deeply, and we want you to feel completely comfortable shopping with us at WilsonPearl.co.uk. This page explains what information we collect, why we collect it, and how we handle it. Please read through it so you know exactly where you stand.

INFORMATION WE COLLECT

When you place an order or get in touch with us, we collect certain personal details to make this possible. This includes your name, email address, delivery address and payment information. We only collect what is genuinely necessary to process your order and provide you with a smooth experience.

HOW WE USE YOUR INFORMATION

The information you share with us is used to process and fulfill your orders, handle any customer support queries you may have, and continue improving the way our website and services work. Where you have given us your consent, we may also use your contact details to share updates, offers, or news about Wilson Pearl that we think you might enjoy. You are always free to opt out of marketing communications at any time.

SHARING YOUR INFORMATION

We do not sell your personal data to anyone, full stop. There are however certain trusted third parties we work with to keep things running, such as payment processors and delivery carriers, and your information may be passed to them solely for the purpose of completing your order. We may also share data where we are legally required to do so. Anyone we share your information with is held to the same standard of care we apply ourselves.

SECURITY

We take the security of your personal information seriously and have measures in place to protect it. That said, no method of transmitting data over the internet is completely without risk, and we cannot offer an absolute guarantee of security. What we can promise is that we do everything reasonably within our power to keep your information safe.

YOUR RIGHTS

As a customer you have the right to access the personal data we hold about you, request corrections if anything is inaccurate, or ask us to delete it entirely. If you would like to exercise any of these rights, simply get in touch with us and we will take care of it promptly. If you are based in the UK or EU, you also have additional rights under applicable data protection laws, including the right to raise a concern with the relevant supervisory authority.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time as our business develops or as legal requirements change. Any updates will be posted on this page, and where changes are significant we will do our best to bring them to your attention. Continuing to use WilsonPearl.co.uk after an update means you are happy with the revised policy.